Terms and Conditions
The present Terms and Conditions govern the sales by Small Black Dots of all the products on sale on www.smallblackdots.net.
Products purchased on www.smallblackdots.net are sold directly by Small Black Dots Picone & Paccagnella Gbr, Pettenkoferstr. 16, 10247 Berlin.
These general terms and conditions may be changed or amended without prior notice and in particular consideration of possible legislative changes. The new general conditions of sale apply from their date of publication on www.smallblackdots.net.
Email address of customer service: support (@) smallblackdots.net
1.1 – Unless stated otherwise, all prices of our products are indicated in euros (€) and are inclusive of 19% German VAT, excluding processing fees and shipping. These prices are communicated in Euros with the currency conversion.
1.2 – For orders to countries other than Germany you are the importer of the concerned products. For all products shipped outside the European Union and overseas territories, the price on the invoice will be automatically calculated excluding taxes. Customs duties, local taxes, import duties or state taxes may apply. These duties are not responsibility of www.smallblackdots.net. They will be your responsibility both in terms of declaration and payment to the authorities and governing bodies in your country.
1.3 – All orders must be paid in Euros (€).
1.4 – www.smallblackdots.net reserves the right to change prices at any time but the products will be billed based on rates in effect at the time of reception of the order, and will be subject to availability.
At the first order, the user must create their online account with these personal details and keep updated. The contract is considered engaged when SMALL BLACK DOTS receives, electronically, the order form, once verified the accuracy of the order data. Prior to purchasing any products by transmitting the order form, you are asked to carefully read and understand these Terms and Conditions.
By electronically transmitting the order form, you accept unconditionally and you undertake to respect these Terms and Conditions in the relationship with SMALL BLACK DOTS. If you disagree with the terms specified in these Terms and Conditions, please do not submit your order form for the purchase of any product on www.smallblackdots.net. By submitting your order form, you confirm to know and accept these Terms and Conditions without reservation.
The data recorded by www.smallblackdots.net during the checkout process, constitute proof of all transactions between www.smallblackdots.net and its customers. The data recorded by the payment system constitutes proof of financial transactions.
Our products are available within the limits of stock availability. Please ensure the accuracy of your contact information: name, address and telephone number. Check at time of order, item by item, the number, colour, size and price are well taken into account in your purchase order. When a product is no longer available, it appears “Out Of Stock” and therefore it is not possible to order. If you wish to know when a product is back in stock, please use the “wishlist” feature.
The products will be delivered to the shipping address indicated during the ordering process. We make our best for the delivery to occur within a period of less than 21 days. In case of difficulties, we’ll get in touch via email. Shipping fees are automatically calculated into your cart when finalizing your order. Customs and other fees in the destination country shall be responsibility of the buyer. In case of loss or damage to the product during transport, the customer must notify the carrier and Small Black Dots immediately without delay.
Payment is accepted via Paypal, Credit Card (via Paypal) and bank wire. For any problem during payment please contact us at
RETURN / EXCHANGE
SMALL BLACK DOTS is committed to providing you with quality products. Despite this, if you are not satisfied with the product purchased, SMALL BLACK DOTS agrees to exchange it or refund you. Please contact “webshop-support (@) smallblackdots.net”. The shipping and return will be at your expense. You have a period of 7 days from the date of receipt to return the products. Damaged items, not in its original packaging or incomplete will not be accepted and will be returned at your expense in that same condition.
Our site is the subject of a security system. We have adopted the SSL encryption process and have also strengthened the overall process of scrambling and encryption to protect most effectively all sensitive data related to payment.
INFORMATION REQUEST – ORDER FOLLOW UP
For any inquiry regarding your order please send us an email “support (@) smallblackdots.net”
All the texts, commentaries, articles, illustrations and images reproduced on the www.smallblackdots.net website are reserved under copyright and the title of intellectual property to the world. As such, under the provisions of the Intellectual Property Code, only the use for private use is allowed unless different or more restrictive code of intellectual property. Any other use constitutes infringement and is punishable under the Intellectual Property without prior authorization www.smallblackdots.net. Total or partial reproduction of the catalog www.smallblackdots.net is strictly prohibited. All rights reserved.
The products offered comply with German legislation. It is your responsibility to check with your local authorities about the import or use of such products or services you plan to order. The photographs and texts illustrating the products presented are not contractually binding. Consequently, SMALL BLACK DOTS could not be deemed responsible in case of photographic or text errors. SMALL BLACK DOTS cannot be held liable for breach of contract in case of shortage or product unavailability.
APPLICABLE LAW – DISPUTES
This contract is subject to German law. In case of legalized dispute, the German courts have jurisdiction.
www.smallblackdots.net agrees not to disclose to third parties the information you provide. These will remain confidential and will be used by our internal departments to process your order, and to customize and enhance communication and products offers for the customers of www.smallblackdots.net. SMALL BLACK DOTS does not retain personal identifiable information, with the exception of forms that users are free to fill-in. Customers have the right to access, rectify, oppose to transmission and request deletion of such data to SMALL BLACK DOTS GBR, Pettenkoferstr. 16, 10247 Berlin, Germany. SMALL BLACK DOTS will be able to conduct anonymous statistical analysis without disclosing customers personal details and can inform others (website access analysis firm) in summary form and anonymously.